Job Responsibilities:Manage the parcel and cash processing, disbursement and day-to-day routing to ensure accuracy and minimize loss.
Manage transportation/distribution routes of branches and resolve issues during transportation for maximum efficiency.
Manage communication with customers and related parties across all channels, providing advice and resolving basic issues in parcel delivery.
Ensure customer information is accurate and meets standards.
Review daily, weekly, and monthly records and reports for parcels with residual delivery issues, implementing quick fixes to meet delivery timelines.
Analyze problems and performance to propose solutions for more efficient and productive delivery.
Support the adequacy of resources used in operations to ensure employee efficiency.
Prepare daily earnings summary reports and examine the financial system within the branch to assess operational performance.
Supervise employee management regarding scheduling and resource support to ensure efficient operations.
Provide direction, advice, and training to subordinates to ensure efficient operations and readiness for future appointments.
Research and follow new technologies for efficient administration.
Perform additional work and projects as assigned by the supervisor.
Criteria:Bachelor's Degree or Master's Degree in logistics or a related field.
At least 2 years of experience in branch management of operations in the Express business or a related field.
Proficient in Microsoft Office, especially Excel (Pivot, VLOOKUP).
Ability to communicate in English or Mandarin is an advantage.
Strong leadership and team management skills.
Effective communication, negotiation, and coordination abilities.
Critical thinking, proactive work ethic, and a focus on results.
Working Time: 6 days on, 1 day off.
Company Overview:Flash Express is an integrated E-Commerce service provider established in 2017 by CEO Mr. Komsan Saelee.
Under Flash Group, we offer various services, including Flash Logistics for large item delivery, Flash Fulfillment for goods storage, Flash Home for parcel delivery, and Flash Money for financial services.
As we expand into Malaysia, we are seeking local talent to join our pioneer team.#J-18808-Ljbffr