**Overview**:**PURPOS**:**PURPOSE**Provides functional implementation and support for a number of modules the Airport management & operations portfolio (primarily in AMS).**KEY RESPONSIBILITIES**- Responsible for gathering managing and analyzing requirements for areas of responsibility ensuring sufficient effort is made to promote the best practices represented in the packaged functionality in the solutions.- Represents SITA as an industry expert in their area of responsibility- Assists in and takes ownership of estimates developed by less experienced staff and/or offshore providers.- Responsible for ensuring quality solutions are delivered to the customer on time and budget.**EXPERIENCE**:- Relevant exposure in airport operations & management including AMS system.- Possess customer-facing and project management experience.- Ability to carry out requirements gathering, configuring and modifying solutions using a structured approach.- Experience working with diverse cultures and willing to travel primarily throughout the APAC regions during project delivery.- Participate in a team dynamic.- Represent the organization in Customer Teams**KNOWLEDGE & SKILLS**:- Possess good knowledge of Airport operations and management- Demonstrate strong understanding of methodologies and practices.- Demonstrate the ability to be the functional lead on project of medium complexity within own domain overseeing requirement analysis through implementation and/or support.- Demonstrate competent use of SITA's development and project tools.- Demonstrate good ability to cost projects of medium complexity with guidance.- Specific experience of airline industry would be of beneficial.- SQL and programming experience would be beneficial.**PROFESSION COMPETENCIES**:- Accountability- Application Maintenance & Support- Application Testing- Business Process Improvement- Commercial Acumen- Conceptual Thinking- Conflict Resolution- Contracts Management & Administration- Data Analysis - Software- External Resource Management- IT Industry: Trends & Directions- Managing Change to business process and solutions- Managing Risk- Requirements Analysis & Design- Software Product Technical Knowledge- Standards Procedures & Policies- System and Technology Integration- Technical Writing/Documentation- Training Delivery**CORE COMPETENCIES**:- Adhering to Principles & Values- Communication- Creating & Innovating- Customer Focus- Impact & Influence- Change Management- Results Orientation- Teamwork**EDUCATION & QUALIFICATIONS**:- Airport Transport Industry experience- University degree or equivalent preferably in Computer Science Engineering Mathematics or similar.- Where applicable a recognised professional qualification is desirable- The Business Consultant works closely with account teams and clients to provide focused consultancy offers in their field of expertise to customers. He/She plays a key role in the business development pre-sales and sales activities with a specific emphasis on developing consulting business and revenues leveraging both internal and external resources. The Business Consultant will be a member of a team but not expected to deliver the project.**KEY RESPONSIBILITIES**:- Methodology- Execute consulting methodology and quality in accordance with corporate and regional standards (deliverables customer satisfaction profitable P&L various indicators).Business Development Activity- Work with account teams and customers to provide consultancy services to resolve key business issues within field of expertise:o Develop and run structured client workshops and manage activities as required to enable the customer to fully realize the benefits of consultancy;o Deliver as part of delivery team consulting assignments to build trusted relationships with customers present key findings and recommendations demonstrate technical credibility and obtain field/customer feedback;o Develop business cases (including cost-benefit analysis) design business architectures and business models;o Contribute to the development of regional or local partnerships suppliers/partners and evaluate vendor/third party offerings;o Interface with corporate functions (product marketing product development training project office etc) to ensure that they support the market needs;o Keep current with new technologies and industry trends;o Consultancy activities include capturing and prioritizing of customer needs and business requirements (e.g. joint opportunity assessments) re-design of business processes building customer capabilities to achieve operational efficiencies in cost reduction and/or service improvement.Methodology- Execute consulting methodology and quality in accordance with corporate and regional standards (deliverables customer satisfaction profitable P&L various indicators).Business Development Activity- Work with account teams and customers to provide consultancy services to resolve k
