**Duties and responsibilities**:- Managing the overall administrative functions of pre-sales and post-sales across local and regional portfolio.- Process orders generated by business development or commercial representatives- Contact customers to resolve any queries or obtain any information that is missing. Solve little problems before they become bigger disappointments for customers.- Record details of the order in the process system, including billing and payment collection. Work closely work PD &O and project team to make sure the project is on track and properly recorded.- Forward the order to the related department such as project delivery & operation team, project team, procurement team, authority team, account and finance team and O & M team, follow up for confirmation of project handover and keeping a good record of the project till full closure following ISO process.- To check and verify accuracy of contract details and update records with any changes, following to make sure the related department will be informed for such changes.- Before they release the order to project, they might have to check the customer's payment or credit status or obtain authorization from the Head of BD.- Main administrators for CRM-sales force - to update the records with details of orders and invoices and provide useful data for sales reports and for planning future sales pricing and / or marketing campaigns.- Create weekly/monthly and yearly reports for management and department review.- Maintain updated record keeping, shared library and record of sales and compare them with targets to help Head of Sales and representatives monitor the team's progress.- Sales administrators provide support for sales representatives when they are away from the office.- They might also pass any technical queries from sales representatives or customers to the appropriate departments.- Other office general affair.- To work closely with Head of BD to ensure maximum performance- Perform all other duties, activities and responsibilities that may assigned by superior whenever necessary from time to time**Requirements**:- Degree/Diploma- At Least 3 years of working experiences in related field- Preferably Senior Executive specialized in Clerical/ Administrative Support or equivalent.- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and knowledge of system management i.e CRM and ERP- Independent, self-motivated, committed, ability to interact and a team player- Flexible, self-started- Strong organizational skills with the ability to multi-task- Excellent written and verbal communication skills- Required language (s): English, Bahasa Malaysia- Motivated by career advancement and making a difference**Benefits for Full-Time Positions**:- Competitive compensation with attractive incentive- Continuous training provided- Full benefits package including allowances, annual health, vision, dental allowance- Career path opportunities for top performers- Performance bonus on a yearly appraisal basis**Salary**: RM3,000.00 - RM3,500.00 per month**Benefits**:- Additional leave- Cell phone reimbursement- Free parking- Maternity leave- Opportunities for promotionSchedule:- Monday to FridaySupplemental pay types:- Performance bonusAbility to commute/relocate:- Johor Bahru: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (preferred)