Industry: E-commerce (Beauty and Wellness)
About the role
This is a full-time position as a Business Development Manager, E-commerce based in Puchong, Selangor.
You will be responsible for driving new business opportunities and growing the e-commerce platforms of ULIAO SDN.
BHD.
This is a strategic role that will directly impact the company's growth and expansion plans.
What you'll be doing
Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility, achieving sales targets.
Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
Continuously track and analyze platform performance metrics (such as sales, ROAS, CTR, etc.)
and apply insights to refine strategies, improve conversion rates, and enhance user experience.
Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
Implement and manage promotional campaigns, product bundling, and category merchandising.
Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.
Digital Marketing Integration :
Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.
Customer Service and Inventory Management
Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.
What We're Looking For:
Bachelor's Degree in Marketing, Business, E-Commerce, or a related field.
5+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment.
Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok).
Expertise in managing and optimizing online sales campaigns across various digital channels.
Strong ability to collaborate and lead cross-functional teams effectively.
Proven ability to analyze data and extract actionable insights to shape strategies.
Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines.
A positive, collaborative, and proactive team player.
Fluent in English and must be able to converse in Mandarin.
Preferred Qualifications:
Experience managing teams and fostering cross-functional collaboration.
Background in handling regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia).
What We Offer:
Attractive Remuneration:Competitive salary and performance-based incentives, staff welfare benefits!
Career Progression:Opportunities for personal and professional growth in a fast-growing company!
Vibrant Work Environment:Join a young and innovative team.
Ready to Shine?
Apply Now!
Join AI&MI Group!
Leading the way in E-commerce Beauty & WellnessEstablished in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products.
With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier.
It aims to be the world's most prestigious beauty and wellness (anti-aging) group.
At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with "IEM" being one of the world's leading luxury skincare brands.
Company informationRegistration No.
202301001034
Your application will include the following questions:
How many years of business development experience do you have?
Which of the following languages are you fluent in?
How many years' experience do you have as a manager/team lead?
How many years' experience do you have as an eCommerce Lead?#J-18808-Ljbffr