Manager Digital Growth and Engagement Asia (Location : Open Across Asia)(Open location in either Singapore, Malaysia, China, India, Indonesia, Philippines, Thailand, Vietnam or other Asia location).
Secotools is looking for a manager to lead theDigital Sales growth and efficiency in the Regionfor all customer segments.
Responsibilities:
Digital growth - collaborate with the Regional Mgt team and marketing to develop comprehensive digital growth strategies aligned with the company's goals and objectives, considering technical feasibility and implementation requirements, including punch out, e-commerce, and API integrations.
Engagement – develop customer engagement strategies to foster meaningful interactions and relationships across digital platforms and channels and support our customer transition over to a digital business model. Leveraging our technical tools and solutions for best customer experiences.
Analyze - ensure to identify, analyze, and track key performance indicators (KPIs) related to our Digital Sales and e-commerce and service offer. And take necessary actions to drive financial success. Use data-driven insights to guide our implementation strategies and assess the effectiveness throughout different channels.
Technical implementation - oversee and collaborate with SMS and Seco IT to ensure effective implementation and integration between customer and partners procurement system and Seco on-line store, with a focus on EDI, punch out, e-commerce, and API technologies.
Regional Mgt team – be the Digital Sales voice into the Region Mgt Sales team and communicate regularly with senior management, providing updates on the financial performance and strategic impact of our Digital Sales performance. Bring Regional requirements and ideas into Digital Sales for conceptualization and development of new digital solution and services.
Services – drive and develop sales volumes for our Inventory Mgt Service offer.
Become a true champion of change management, where you inspire and support our customers in their digital buying transformation journey.
Oversee the financial aspects of team including purchasing, forecast, budgeting review and follow-up.
Being a solution-oriented team player that finds out pragmatic approaches for complex challenges. Have courage to take on ownership and accountability for the entire area of responsibility. Lead and develop people and competences needed to drive growth of Digital Sales in the Region. Manage recruitment and ensure development plans are in place together with regular performance follow ups. Work actively with feedback on performance and safeguard Sandvik leadership core values.
The main objective with this role is to drive Digital Sales growth and efficiency in the Region for all customer segments.
Qualifications
University degree in Information system or Engineering, Computer Science, or related field.
Demonstrated success in driving online sales growth and implementing e-commerce strategies.
Strong analytical skills to interpret e-commerce data and metrics and make informed decisions. Understanding of digital analytics tools (e.g., Google Analytics, social media insights) and proficiency in data analysis, with experience in technical data integration preferred.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional and regional/global teams, including technical teams and senior Management. Ability to build and maintain relationships with customers, partners, and key stakeholders.
Creative thinker with a passion for customer and problem-solving, particularly in the context of digital technology and e-commerce.
Experiences
Minimum of 5 years of experience in Digital Sales (B2B), with a focus on growth and engagement strategies, as well as technical implementation, including punch out, e-commerce, and API integrations.
Project management experience to oversee the development and implementation of e-commerce initiative will be preferred.
Experience in leading teams or working with cross-functional teams will be an added advantage.
About Us
Seco is one of the world's largest providers of comprehensive metal cutting solutions for milling, stationary, hole making and tooling system, for over 80 years, we have been more than just a cutting tool provider. We develop and supply the technologies, processes and supports that manufacturers depend on to maximize productivity and profitability. Seco is present in over 75 countries. It is headquartered in Fagersta, Sweden.
All Seco employees across the globe share our family spirit, along with a passion for our customers and a personal commitment to ensure success in everything we do. For us, it's also clear that our diversities form an amazing foundation for achieving great results. Visit our LinkedIn or Facebook to get to know us and our products further.
Application
Interested? Send your application no later than 21 October 2024. Apply in Workday with a resume and a cover letter in English.#J-18808-Ljbffr