Business Support Administrator - Renewable Energy
(J-JJLM-24-0000018)Job holder is responsible for undertaking the total sales administrative functions in support of the Sales team and ensuring the smooth running of the back-office operation.
ResponsibilitiesUndertake the Sales Order cycle, such as preparing and processing sales orders, delivery orders, purchase orders, and invoicing.
Prepare and update delivery status for submission to customers based on order confirmation (OC) from suppliers.
Liaise and follow up with suppliers on delivery enquiries, order status, and other matters.
Handle all necessary documentation (Customer P/O, S/O, D/O).
Assist in monitoring LC application, execution, and ensure no discrepancy until the submission of the entire documentation.
Provide timely reports to internal and external parties when required.
Assist in monitoring Solar stock levels in the warehouse, and request transfer when necessary.
Work closely with Sales Personnel to support newly established HUAWEI products.
Prepare competitive quotations based on a comprehensive review and understanding of customers' specifications and project plans.
Utilize necessary knowledge to provide accurate advice to customers on the following:
Product knowledge and its specific application;
Shortest lead time, such as land/air/sea freight;
Minimum order quantity (MOQ);
Inventory availability;
Alternative products if the required item is out of stock.
Handle daily calls from customers with professionalism and integrity; ensure timely follow-up on product inquiries and/or requests.
Establish and maintain a high level of cooperation and teamwork amongst the Sales team, order processing team, and purchasing team.
Comply with the Group and Company EHS policies, procedures, management programs, and work instructions; participate in EHS programs.
Undertake any other tasks as assigned.
Required QualificationsMinimum Diploma in Business Administration or any other qualification if the candidate possesses the relevant experience.
Minimum 3 years of relevant experience in both order processing and quotation.
Able to work on tasks assigned with minimal supervision.
Possess strong communication and leadership skills.
Good command of English and Bahasa Malaysia.
Computer literate and proficient in Microsoft Office (Word, Excel, PowerPoint).#J-18808-Ljbffr