**BE PART OF SAC Wealth Management FAMILY!**Established in 2001, SAC is a leading wealth management company and forefront in wealth protection & estate planning services for business owners, professionals or high net worth clients in Malaysia. We aspire to provide Quality, Professional, Ethical and Trustworthy advice and services to our clients. In our daily lives, we always make Positive Impact and Add Values to people that we touch and work together with.**ROLES & RESPONSIBILITIES**- Manage insurance claims - from filling until the disbursement of the funds to policyholders.- Assist policyholders to obtain the relevant documents in case of hospital admission. This may also include advising policyholders on pre- and post-hospitalization related inquiries.- Assist policyholders when it comes to Customer Service. This includes and not limited to updating relevant details in the record.- Assist policyholders to create their self-service portal.- Inform policyholders on company & policy-related updates via WhatsApp & Telegram.- Data entry and case submission to relevant organisations.- Update social media posts, based on the given templates.**JOB REQUIREMENTS & QUALIFICATIONS**- Possesses the ability to work both collaboratively, independently and proactively.- Strong interpersonal and communication skills will be a plus point especially when it comes to customer service.- Well versed with Microsoft Office (Word, Excel & PowerPoint) and Google (Sheets, Gmail & Drive).- Extremely well organised, task-oriented, and has the ability to prioritise.- Proficient in English, Mandarin, and Hokkien dialect.- Well-groomed with a pleasant personality and positive attitude.- Possess own laptop.**REMUNERATION/ ALLOWANCE**- RM1,000/Month**WORKING HOUR**:Monday - Friday; 9.00am-6.00pm**WORKING LOCATION**:Taman Limau Manis, Bukit Mertajam, Penang**Job Type**: InternshipContract length: 3-6 months**Salary**: RM1,000.00 per monthSchedule:- Monday to FridayAbility to commute/relocate:- Bukit Mertajam: Reliably commute or planning to relocate before starting work (required)