Business Workflow & Documentation Specialist (1

Utilize process mapping and documentation techniques to accurately represent the workflow, inputs, outputs, and decision points of each process.- Ensure the accuracy, quality and completeness of all process documentation by conducting reviews, validations, and updates as necessary.- Track and report periodical status of completion.- Create a centralized process documentation repository for all process documentation.- Collect data on process gaps, inefficiencies, and possible opportunities for improvement throughout the documentation process.**Requirement**:- Bachelor's degree in Business Administration / Management / Operations Management / Engineering / Science / Information Technology or any related field with 4 or more years of relevant work experience.- Proven hands-on experience in business process documentation or related roles with the ability to accurately produce detailed process documentation.- Knowledge of process documentation standards such as BPMN or ISO is desirable.- Lean Six Sigma Black Belt Certification / Demonstrated business process improvement experience (DMAIC) are added advantages.- Strong ability to understand complex technical concepts and processes in a highly matrixed environment.- Strong stakeholder management, analytical, workshop facilitation, interviewing, project management, and creative problem-solving skills.- Strong team-player with proven ability to effectively work in a team-based model and collaborate with and influence various business functions within an organization.- Proficiency with Microsoft Office Suite, as well as process mapping and analysis tools.- Ability to connect the dots to deliver wholistic outcomes- Detail-oriented with a focus on accuracy and consistency in documentation.- Proficiency in verbal and written communication, able to articulate the key findings of the data/information and summarize into presentation form.**Job Type**: ContractContract length: 12 months**Salary**: RM5,000.00 - RM8,000.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Monday to Friday