About the role
We are looking for an experienced Cafe Supervisor cum Barista to join our dynamic team at TWOBITEBAKERS SDN BHD in Cheras, Kuala Lumpur. In this full-time role, you will be responsible for overseeing the daily operations of our cafe, ensuring excellent customer service and maintaining high standards of food and beverage quality.
What you'll be doing Supervise and coordinate the work of cafe staff, including baristas, servers and kitchen crew.Prepare and serve high-quality coffee drinks and other beverages to customersEnsure efficient and smooth cafe operations, including inventory management, cash handling, and compliance with health and safety regulations.Provide exceptional customer service and handle customer inquiries and complaints effectivelyAssist in developing and implementing cafe policies, procedures, and staff training programsCollaborate with the management team to identify opportunities for improvement and drive the cafe's successWhat we're looking for Malaysian only.Have a food handler license and is aware of regulations concerning F&B industry.Willing to do shift work on weekends and public holidays.Minimum 2 years of experience in a supervisory role within the cafe, restaurant or hospitality industryExcellent barista skills, with the ability to prepare a variety of coffee drinks to a high standardStrong customer service orientation and the ability to provide a memorable dining experienceProven multitasking and problem-solving skills, with the ability to work under pressureProficient in cash handling, inventory management, and basic bookkeepingStrong leadership and team management skills, with the ability to motivate and develop staffFlexible and adaptable, with the willingness to work in a fast-paced environmentWhat we offer
At TWOBITEBAKERS SDN BHD, we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive salaries, opportunities for career development, and a range of benefits including healthcare coverage, staff discounts, daily coffee, daily lunch, and a fun, collaborative team culture.
About us
TWOBITEBAKERS SDN BHD is known for our delicious, high-quality desserts. We pride ourselves on our commitment to using fresh, locally sourced ingredients and providing exceptional customer service. As a growing company, we are always looking for talented individuals to join our team and contribute to our continued success.
Apply now for this exciting opportunity to be a part of our dynamic cafe team!