Call Center Agent And Admin

Handle inbound and outbound calls from clients and customers requesting service for vehicle breakdown assistance.
Arrange and dispatch case assignments to service providers.
Accurately record details of cases into CRM system and coordinate dispatching and follow up with service providers.
Perform daily administration tasks.
Other related miscellaneous tasks as required.
Requirements:
Minimum SPM or Diploma holder in any field.
Candidates with or without experience are welcome.
Basic computer knowledge.
Proficiency in English and Bahasa Malaysia.
Ability to work 12-hour rotational shifts (including overtime), weekends, and public holidays.
About UsWe are a Company that operates a 24/7 call center which provides emergency roadside assistance and towing nationwide including Brunei, Singapore, and Thailand. We offer various roadside assistance services, towing for immobilized motor vehicles, repatriation, and transportation of motor vehicles. One of our core values is that we grow through overall sharing of knowledge, experience, ideas, and actions among all our staff and service providers.
Perks and Benefits:
Miscellaneous allowance.
Attend specific courses for self-improvement.#J-18808-Ljbffr