Description :Details of the Division and Team: The Know Your Client (KYC) Operator role focuses on client lifecycle management (CLM) and exceptions in line with regulatory standards and jurisdictions.The KYC Operator ensures any changes required are implemented with minimum disruptions.The KYC Operator also assists the Bank's clients, managing all KYC and account opening requirements with appropriate governance and controls.They operate in an environment of strict adherence to Standard Operating procedures ('SOP's) and Operation Level Agreements (OLA's) to achieve accurate and timely account opening to help execute trades.What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace.That's why we are committed to providing an environment with your development and wellbeing at its center.You can expect: Flexible work arrangementCorporate group insuranceEAP – free and confidential counseling, online work-life resourcesComprehensive leave benefitsYour key responsibilities:The Know Your Client (KYC) Analyst is responsible for the delivery and management of new client onboarding, periodic review, client offboarding processes and client maintenance working within agreed policies, procedures, Key Performance and Risk Indicators.The objectives include implementing a robust control environment that allows and drives efficient and effective processing.The environment should ensure we meet regulatory requirements, Bank's policy and can verify the completeness and accuracy of all processes.Operations develop and maintain effective relationships across internal client and partner groups.Your role will include: Liaise closely with all business line in managing the Know Your Clients (KYC) documentationsLiaise closely with local Anti-Financial Crime Officers (AFC) to facilitate new and existing clients onboardingVerification of client data for new and existing clientsPerform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentationsAct as a subject matter expert (SME) on client due diligence, identify KYC issues, provide solution, or escalate to managementParticipate in self-assessments Ensure adherence to standards, procedures and identify risk mitigants wherever there is a control issueYour skills and experience:KYC background with a minimum of 1 to 2 years' experience working in KYC/CDD team in the banking industry.Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.Graduates with good academic records.Effective communication skills and able to manage relationships with clients virtually.Able to cope well under pressure and meet deadlines.Teamwork oriented with good interpersonal and communication skills.Ability to work independently with minimal supervision.How we'll support you: Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your career
