Centre Manager (Penang Auto City)

Details of the offer

Hair & Beauty Services (Trades & Services)
Oversee the day-to-day operations of the slimming center.
Ensure compliance with health regulations and safety standards.
Manage appointment scheduling to optimize client flow and satisfaction.
Team Leadership and Staff Development:Lead, train, and motivate staff to deliver high-quality services.
Conduct regular staff meetings and performance reviews.
Coordinate with medical professionals for staff training in new slimming techniques and technologies.
Client Care and Service Delivery:Provide expert advice on slimming treatments and weight management plans.
Ensure exceptional client service, addressing any concerns or complaints effectively.
Stay informed about the latest trends and advancements in slimming and aesthetic treatments.
Sales and Marketing:Develop and implement strategies to drive sales and client retention.
Collaborate with the marketing team to promote services and special offers.
Analyze market trends and competitor activities to identify opportunities for growth.
Oversee financial activities, including budgeting, billing, and reporting.
Monitor revenue goals and manage expenses to maximize profitability.
Ensure accurate record-keeping and compliance with financial regulations.
Quality Control and Compliance:Ensure all treatments and services meet the highest quality standards.
Maintain up-to-date knowledge of regulatory compliance and healthcare laws.
Implement and monitor protocols for client safety and satisfaction.
Inventory and Equipment Management:Manage inventory of supplies and ensure availability of necessary equipment.
Oversee maintenance and servicing of equipment to ensure operational efficiency.
Relationship Management:Build and maintain relationships with clients, vendors, and other stakeholders.
Represent the branch in corporate meetings and industry events.
Qualifications and Skills:Experience in the aesthetic, healthcare, or wellness industry, preferably in a managerial role.
Strong understanding of weight management, nutrition, and slimming treatments.
Excellent leadership, communication, and interpersonal skills.
Proficient in financial management and marketing strategies.
Ability to work under pressure and adapt to a fast-paced environment.
Additional Requirements:Continual professional development in aesthetic treatments and weight management.
Flexibility to work during weekends or holidays, if required.#J-18808-Ljbffr


Nominal Salary: To be agreed

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