Claims Officer / Executive (Bayan Lepas, Penang)

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Responsibilities:Review, assess and approve medical claims accurately within the agreed targeted service turnaround time and respective client/insurer claims adjudication guidelines & practices
Keying in of claim information into the system
Attend to claims investigation and provide findings/chronological updates
Timely follow-up & follow-up on pending cases for proper closure
Handle enquiries from internal and external parties within the agreed targeted turnaround time
Provide admin support to the claim team
Generation of payment report
Perform any ad-hoc task/assignment as required
Requirements:Good communication, interpersonal and customer engagement skills
Good command of English (written and spoken)
Proficient in MS Office and have good IT knowledge
Initiative, Responsive, Responsible and Disciplined
Service-oriented, good team player and able to multi-task
Meticulous with keen attention to details
Entry level are welcome to apply
Claims processing experience/knowledge is an advantage
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Company Overview:Integrated Health Plans Pte Ltd is one of the leading healthcare providers in the Asia Pacific region.
We provide healthcare claims processing with an integrated solution and a tailored platform to our clients.
Whether you are a healthcare provider or a doctor with an independent practice, our services will help you focus on your core job while we take care of the routine work.
We believe that our commitment to understanding your overall process will help us understand where exactly we fit in your plan so that we can add significant value to your healthcare practice.#J-18808-Ljbffr


Nominal Salary: To be agreed

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