Claims System Support, Executive/Assistant Manager

Networks & Systems Administration (Information & Communication Technology)
Full time
Responsibilities:
Attend to error notification submitted by business users.
Investigate and troubleshoot system issues reported by business user.
Prepare test scripts to test the applications based on affected system module.
Understand the root cause of the application error before commencing UAT.
For data rectification, understand the approach proposed by ISD/vendor and study the impact and assess the viability of the solution.
Perform and complete User Acceptance Test (UAT) within the timeline pre-defined by superior.
Perform data verification in testing environment to ensure that corrupted data duly rectified.
Perform Plan Wizard Master Table Request (PWMT) setup and understand the linkage of each set up to respective system module and processing screen.
Handling of System Change Request.
Update and maintain Dept. Procedure Manual/User Guide/System Guide.
Requirements:
Candidate must possess at least a Degree in Business Administration/Computer Science or relevant disciplines.
Minimum of 5 years of working experience in related working experience.
Minimum of 1 year of working experience as people manager.
Good understanding of Life Insurance, Insurance Act, Life Insurance cycle and Product Development cycle.#J-18808-Ljbffr