To support our extraordinary teams who build great products and contribute to our growth, we're looking to add anAccount Managerlocated inFlex PTP.
Reporting to theDirector, Global Account Management , theAccount Managerrole is in charge of the direct sale of Flex's services to targeted accounts.
This position is the key customer point of contact accountable for delivering Customer Satisfaction and providing Flex management with information to evaluate sales opportunities.
What a typical day looks like:
In charge of GAM/Site handshake on FOL, searching items such as MOH movement, Forecast accuracy, VAM %, IDL/DL% of VAM, etc.
Manager delivering growth and maintaining a Sugar Pipeline.
Ensures relationship management with customers at executive and resolution-making levels.
In charge of closing all commercial negotiations and client pricing changes, including recovery of labor indexing and other inflationary costs.
Accountable for projects and initiatives to maximize COP and drive site focus on efficiency programs.
Segment relationship management and information flow, developing growth through pan-Flex contribution.
Manage contract renewals, changes, and maintenance.
Hold up delivery of Customer Satisfaction and Viewpoint scoring across all sites.
In charge of improving communication and driving best practices across multi-sites.
Ensures all client programs execute to contract, hitting key KPIs.
Accountable for E&O management and claims.
In control of tracking risks on the business and reporting to Flex business accordingly.
The experience we're looking to add to our team:
Typically requires a Bachelor's degree or equivalent experience.
Typically requires a minimum of 8 years of sales/account management experience.
Experience with Flex sales CRM – Sugar; ViewPoint.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
What you'll receive for the great work you provide:
Full range of medical benefits, dental, vision
Life Insurance
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