Client Relationship Team Lead (Malaysia)

Details of the offer

Responsibilities Develop and execute strategies, aligning plans with company objectives to drive revenue growth and market expansion Lead and manage the team by recruiting, training, and mentoring specialists, fostering a high-performance culture and continuous improvement Drive performance management by setting and monitoring targets, providing coaching, and tracking key performance metrics to ensure the team meets and exceeds goals Optimize processes by analyzing current workflows and implementing best practices to improve efficiency and effectiveness Deliver strategic reports with actionable insights on performance, customer feedback, and market trends to inform strategy Stay ahead of market trends by maintaining industry knowledge to adapt strategies and stay competitive Represent specialists to leadership by presenting performance data and insights to senior management Resolve clients issues by ensuring smooth communication and building lasting client relationships through effective problem-solving Requirements 2+ years of proven experience in strategy development, team management, and performance optimization Strong leadership skills with a track record of mentoring and developing high-performing teams Excellent data analysis and process improvement skills, with the ability to implement new best practices Strong communication skills and ability to present performance data to senior leadership Ability to thrive in a fast-paced, results-driven environment Deep understanding of market trends and competitive landscapes Results-oriented mindset with a focus on exceeding targets and KPIs We offer Opportunity to lead and shape a high-performing team, driving their growth and success Opportunity for advancement through continuous performance improvement and exceeding KPIs in a fast-paced, results-driven environment 16 paid vacation days per year 14 paid sick leave days per year 11 days Public holidays Medical insurance Dental expenses reimbursement Parking and commuting reimbursement Professional education budget Language learning budget Wellness budget (gym membership, sports gear and related expenses)


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

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