Job Title: Client ServiceOn the job Training: 1-to-1 training providedOpen minded cultureDynamic and Supportive Working EnvironmentCompetitive Benefits: Medical, Optical, Team Building, Company Trip, Business (e.g.
Shirts), Voice + Data Plan, Bonus, Performance Incentive SchemeWorking hours from 9 am- 6:30 pm (Monday-Friday)Responsibilities:Coordinate with Sales Personnel to ensure smooth and completenessResponsible for familiarizing clients with the website and making sure its function is smoothMonitoring, follow up and solving client problems, liaising with the relevant departmentEnhance client satisfaction by providing timely client serviceRequirements:Education:Must possess at least Diploma/Bachelor's degree in Marketing/ Business studies or equivalentExperience:Relevant working experience in a Customer/Client Services / Marketing / Sales or equivalentSkills:Excellent active listening, comprehension, problem-solving and professional communication skillsLanguages:Proficient in Mandarin to effectively communicate with Mandarin-speaking clients, followed by written and spoken English & Bahasa MalaysiaMust Attend To Office WorkHow do your skills match this job?
Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Malaysia?What's your expected monthly basic salary?Which of the following languages are you fluent in?Company Overview:NEWPAGES NETWORK SDN BHD, formerly known as NEW PAGES ADVERTISING, was founded in 2007 and aims to be the most Comprehensive Business Classified Network in Malaysia.Our Mission:Build the world's largest business platform, continue to create value for customers, and help every company to grow their business.Our Vision:An Essential Business Partner of every companyA Reliable Company, aiming to achieve over 100 years of sustainable developmentA People's Company, for employees, for clientsAwards & Recognition:Sin Chew Business Excellence Awards winner 2022Asia Pacific Top Excellence Brand 2022 - 2024The 10th International Prestige Brand Awards 2022 - Best Brand In Company Website Marketing Of The Year Award 2022 & Entrepreneur Of The Year 2022Consumers' Choice Award 2022SME100 Awards 2021 - Fast Moving CompaniesGolden Bull Award 2020 - The Outstanding SMEs AwardSin Chew Business Excellence Awards winner 2019SME Malaysia Platinum Business Awards winner 2019Malaysia Book of Records HolderMSC Status Company#J-18808-Ljbffr