Client Service Associate

Sunway Group is seeking a reliable and independent Client Service Associate to join our team in George Town, Penang, MY. As an Associate Level position, we require at least 3 years of experience in a similar role. The ideal candidate will possess strong leadership and people management skills to excel in this dynamic role.

Responsibilities:- Managing client accounts and relationships to ensure the highest level of customer satisfaction- Handling client inquiries and resolving any issues or concerns in a timely manner- Collaborating with internal teams to coordinate and deliver client services- Monitoring client activities and providing regular updates and reports- Identifying opportunities for upselling or cross-selling products or services to existing clients- Contributing to the development of client service strategies and processes

Requirements:- Bachelor's degree in Business, Marketing, or related field- 3+ years of experience in client services or account management- Strong communication and interpersonal skills- Ability to work independently and prioritize tasks effectively- Demonstrated leadership abilities and experience in people management

Benefits:- Life insurance coverage- Paid Time Off (PTO)- Gym membership for employee wellness

Working Environment:At Sunway Group, we foster a work environment that sparks creativity and motivation to inspire greatness. Our team is dedicated to providing the best possible service to our clients and supporting each other in achieving our goals.

Deadline to apply:June 22, 2024

Equal Opportunity Statement:Sunway Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.