Client Service Associate - Remote Work

Job Description:

Hilton is seeking a dedicated and resourceful Client Service Associate to join our team in George Town, Penang on a part-time basis with a remote work opportunity. As a Client Service Associate, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded at all times.

Responsibilities:- Communicate effectively with clients via phone, email, and chat to address inquiries, resolve issues, and provide assistance- Maintain accurate client records and update information as necessary- Coordinate with internal teams to ensure timely delivery of products and services- Proactively identify opportunities to improve client satisfaction and retention- Provide support to sales team by preparing quotes, proposals, and presentations- Assist in administrative tasks as needed to support the client service team

Requirements:- 4 years of experience in a client service or related role- Resourceful and dedicated attitude towards client satisfaction- Excellent planning and time management skills- Strong communication and interpersonal skills- Ability to work independently and collaboratively in a remote team environment- Proficiency in Microsoft Office suite and CRM software- Bachelor's degree in business administration or related field preferred

Benefits:- Remote work flexibility- Training & professional development opportunities- Visa sponsorship for eligible candidates

Equal Opportunity Statement:Hilton is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.