Client Service Specialist - Work From Home

Job Description:

Dialog Group Berhad is seeking a proactive and energetic Client Service Specialist to join our team on a part-time basis, working remotely from home. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in client service.

Responsibilities:1. Provide excellent customer service and support to clients via phone, email, and chat.2. Resolve client inquiries and issues in a timely and professional manner.3. Act as a liaison between clients and internal teams to ensure seamless communication.4. Maintain accurate records of client interactions and transactions.5. Identify opportunities to upsell or cross-sell products and services to clients.6. Collaborate with team members to continuously improve processes and customer experience.7. Stay up-to-date on industry trends and best practices in client service.

Requirements:1. Reliable and energetic individual with a passion for customer service.2. Strong problem-solving skills and emotional intelligence.3. Excellent communication and interpersonal skills.4. Ability to work independently and as part of a team.5. Basic computer skills and proficiency in Microsoft Office.6. High school diploma or equivalent.

Benefits:1. Joining Bonus for new employees.2. Company transportation provided for official travel.3. Travel opportunities for training and client visits.4. Empowering work environment that encourages employees to take ownership and make impactful decisions.

Equal Opportunity Statement:Dialog Group Berhad is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We do not discriminate based on race, gender, sexual orientation, religion, or any other factor. All qualified candidates are encouraged to apply.

Deadline to apply: June 23, 2024

Join our team as a Client Service Specialist and embark on a rewarding career in client service with Dialog Group Berhad!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.