This job is for a Client Servicing Executive who liaises with clients, creative and marketing teams to deliver successful projects. You might like this job because you get to lead creative design strategies and analyze project performance while staying ahead of industry trends.
RM 3000 - RM 4000
Ara Damansara
Full-Time
few hours ago
Job DescriptionWe want a client-servicing executive with the charisma and calibre to understand our clients' expectations and deliver results. You will work closely with clients, our Digital Performance Marketers and creative team to achieve key objectives. Good command of English is a must, a decent understanding of digital marketing and creative eye is an added advantage. Analytical and critical thinking skills are vital to ensure creatives are data and results driven.
You will work closely with the client to grasp their business goals and devise inventive, innovative design strategies that will connect with the target audience while staying true to the brand voice. You will lead the creative journey, from conception of ideas to bringing them to life whilst ensuring top-notch results.
The candidate must follow the latest industry trends, best practices, and stay informed about what others are doing especially our competitors. You must evaluate and share insights on how our creative projects/designs are performing, offering suggestions for enhancement backed by critical analysis. Most significantly, you must ensure the timely delivery of collaterals and deliverables to all stakeholders.
Job RequirementsResponsibilities
Ensure deliverables are produced to the highest standards and quality in a timely fashion.
Ensure designs and content produced reflect our clients' brand image, voice and tone.
Be the bridge between the client, performance marketers and designers to bring creative strategies to life.
Give and take feedback from the client before translating it to the internal teams for production.
Analyse, review and innovate new creatives based on campaign performance data, analysis, market trends and best practices.
Add value by providing creative ideas.
Skills, Attributes and Qualifications
A Bachelor's Degree or Diploma with relevant experience.
Minimum 1-year professional working experience in a similar role.
Must have a sound understanding of digital performance marketing and critical thinking.
Must have great communication skills. Good spoken and written English is a must.
Must be able to work across teams, as one team working towards a common goal.
Some creative background and familiarity with Adobe Creative Suite is an added plus.
SkillsAccount Management
Marketing Communications
Verbal Communication Skills
Client Services
Digital Marketing
Creative Thinking
Creative Problem Solving
Analytical Thinking
Company BenefitsCompany Laptop:You get a company laptop including access to software and tools.
Health Insurance:Health insurance for all confirmed staff.
Medical, Dental & Optical Claims:Medical and dental claims for confirmed staff. Optical claims after 1-year of service.
Loyalty Benefits & Rewards:Flight tickets & holiday allowance. Wedding, childbirth and festive allowances for long-serving staff.
Subsidised gym membership. Company trips, team building and recreational activities. Annual, medical, maternity/paternity and compassionate leave.
We believe in continuous learning, we'll provide training and design a career progression for you. Sponsored professional certification.
Additional InfoExperience Level1 - 3 Years of Experience
Junior Executive
Job SpecialisationCustomer Service, Digital Marketing, Key Account / Relationship Management
Company ProfileDigital SymphonyDigital Symphony or as we fondly refer to as DS is a performance-driven digital agency based out of Ara Damansara. We are obsessed with data-driven decisions and quality is a language we speak collectively. We curse inefficiencies, passionless work and the lack of teamwork. Our expertise is in executing end to end digital campaigns without killing each other or jumping off the building.#J-18808-Ljbffr