**Patient Registration and Reception**:- Greet patients as they arrive at the clinic.- Register patients, collect demographic and insurance information.- Schedule appointments and manage patient flow.**Appointment Management**:- Coordinate appointments for patients, ensuring efficient scheduling.- Remind patients of upcoming appointments via phone calls or text messages.- Manage cancellations or rescheduling as needed.**Clinical Support**:- Assist healthcare providers during patient examinations or procedures.- Prepare examination rooms, sterilize equipment, and ensure cleanliness.- Handle basic clinical procedures such as measuring vital signs, administering injections (if trained and authorized), and performing basic tests like blood pressure measurement or blood glucose monitoring.**Medical Records Management**:- Maintain electronic or paper-based medical records accurately and securely.- Ensure completeness and confidentiality of patient records.- Retrieve and file medical records as necessary.**Billing and Payment Handling**:- Process billing information, including insurance claims and patient payments.- Verify insurance coverage and eligibility.- Provide patients with information about billing procedures and payment options.**Inventory Management**:- Monitor and manage inventory of medical and office supplies.- Place orders for supplies as needed, ensuring adequate stock levels.- Receive and organize incoming supplies.**Patient Education and Support**:- Provide basic information to patients about clinic services, procedures, and policies.- Offer guidance on medication usage, appointment scheduling, and follow-up care.- Answer patients' inquiries or direct them to appropriate resources.**Cleaning and Maintenance**:- Ensure cleanliness and tidiness of the clinic premises, including waiting areas, examination rooms, and restrooms.- Dispose of medical waste properly according to regulations.- Report any maintenance or repair issues to the appropriate personnel.**Communication and Coordination**:- Communicate effectively with healthcare providers, staff members, and patients.- Coordinate with other healthcare facilities or agencies as necessary for referrals or patient care coordination.- Assist in organizing health education programs or community outreach activities.**Compliance and Quality Assurance**:- Adhere to clinic policies, procedures, and regulatory requirements.- Participate in quality assurance activities and initiatives.- Contribute to a safe and respectful work environment.**Job Types**: Full-time, Part-time**Salary**: RM1,700.00 - RM2,350.00 per monthExpected hours: 45 per week**Benefits**:- Maternity leave- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Afternoon shift- Day shift- Early shift- Evening shift- Monday to Friday- Weekend jobsSupplemental pay types:- Attendance bonus- Overtime pay- Performance bonus**Education**:- STM/STPM (preferred)**Experience**:- Clinical Assistant: 1 year (preferred)**Language**:- Mandarin (preferred)- English (preferred)
