Clinic Assistant

PUSAT PAKAR MATA TOP VISION EYE SPECIALIST CENTRE
Job Responsibilities:
Manage daily clinic flow including patient registration, preparation for operation, visual checking, making appointments, handling patients' enquiries, and dispensary.
Provide eye care consultation to patients.
Provide consultation on the types of services and packages available.
Assist in managing insurance and/or GL cases.
Ability to use the system for all patient-related matters and ordering or purchasing of stocks and consumables.
Provide assistance to Consultant Surgeon.
Ensure the clinic is prepared in all aspects for CKAPS license renewal matters.
Manage customer care and ensure exceptional service is provided by the team, keeping customer complaints to a minimum.
Involve in problem-solving, decision-making, and assist in emergency procedures.
Perform all month-end closing reports and paperwork submission to HQ (if any).
Occasionally involved in marketing events such as road shows, health screenings, etc.
Company Description:
Our Group is a comprehensive medical eye care service provider with ambulatory surgical centres in Malaysia.
We offer modern and advanced treatments for both general and complex eye diseases.
Our doctors are renowned Ophthalmologists who have mastered many treatments, enabling patients to enjoy maximum safety, accuracy, and comfort when undergoing eye treatment and surgery with us.
We pride ourselves on delivering services with compassion, a patient-centric approach, within the reach of everyone.
Company InformationRegistration No.
926675T#J-18808-Ljbffr