JOB DUTIES/ RESPONSIBILITIES/ ACCOUNTABILITIES :
Job Summary: Responsible for the sales and marketing of AF Products by providing clinical consultation, teaching, and support on the use of the products and its appropriate application in the clinical setting. Provide consultation to customers on the complete Atrial Fibrillation Division product line. Provide accurate technical support and troubleshooting to develop business in the territory. Responsibilities: Provides formal in-service / education to Electro-Physiologists Demonstrates a thorough understanding of the product and technical knowledge; including cardiac mapping and ablation techniques. Provide expert clinical consultation on the use of our system to the Electro-Physiologists and lab support staff. Coordinate all necessary logistics related to hospital training for new accounts. Initiate, develop, expand and maintain excellent customer rapport and relationship. Exhibit sound business sense and logic when utilizing the assigned expense budget. Participate in on-site procedure observation to ensure new product evaluation is successful, utilization is encouraged, customer and personal technical knowledge are enhanced, and customer rapport is developed. Provide timely and comprehensive market information to management as requested. OTHER FUNCTIONS AND RESPONSIBILITIES: Willing to travel and work overtime. Handle and process customer complaints in a timely manner and according to Abbott Asia and Abbott Malaysia policy and requirement Execute the job responsibilities according to applicable standard operating procedures of Abbott Asia and Abbott Malaysia Ensure applicable standard operating procedures of Abbott Asia and Abbott Malaysia are executed. Perform other related functions and responsibilities assigned by the supervisor PREFORMANCE FACTORS: Focuses on the Customer: Is dedicated to meeting the needs of internal and external customers. Delivers Results with Integrity: Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do? Teamwork/Supporting our Colleagues: Collaborates with co-workers to achieve workgroup and company goals. Initiative: Takes action without prompting or direction from others. Constantly strives to improve own and company performance. Personal Involvement: Personally, engages his/her interests, emotions or commitments in their work. JOB SPECIFICATIONS: Skill, Education, Experience Bachelors Degree (± 16 years) Biomedical Engineering, Nursing or related health sciences.