Job Title: Cloud and Infra Management Lead Analyst/Admin
Location: Kuala Lumpur, Malaysia
Type: Contract
Job Summary: We are seeking a highly skilled and experienced Cloud & Infra Analyst/Admin to support our applications within the insurance domain.
The ideal candidate will possess a strong background in cloud infrastructure, application support, and system administration.
This role requires a proactive individual who can ensure the reliability, scalability, and performance of our cloud-based applications and infrastructure.
Key Responsibilities: Cloud Infrastructure Management Design, implement, and manage cloud infrastructure solutions to support insurance applications. Ensure the availability, performance, and scalability of cloud environments. Monitor and optimize cloud resources to maintain cost-efficiency and operational excellence. Implement security best practices to safeguard sensitive data and applications. Manage cloud service providers, including AWS, Azure, or Google Cloud Platform. Application Support Provide second and third-level support for insurance applications hosted on cloud infrastructure. Diagnose and troubleshoot complex application issues related to performance, connectivity, and functionality. Collaborate with development, QA, and business teams to resolve incidents and deploy fixes. Maintain detailed documentation of application configurations, support procedures, and incident resolutions. Ensure compliance with regulatory requirements and industry standards. System Administration Manage and maintain cloud-based and on-premises servers, databases, and storage systems. Perform regular system updates, patches, and backups to ensure data integrity and system security. Monitor system performance and implement tuning measures to maximize efficiency. Automate routine tasks using scripting languages such as Python, PowerShell, or Bash. Ensure disaster recovery plans are in place and tested regularly. AD account, service account, AAD and AD groups setup Onboarding of users to UAT, Pre-PROD and PROD environments Raising RTCloud/Algosec/Remedy/IAmPru requests follow-up Creation of email distribution lists. Co-ordination with Regional Technology and stakeholders during patching activities User Access administration Will participate in daily sprint standup and work on the tickets related to Infra Will work on defect fixes during UAT/PROD. Documentation of implementation steps/processes, known errors and ""How to"" articles"
Qualifications: Bachelor's Degree in Computer Science, Information Technology, or a related field.
Master's Degree in a relevant field is a plus.
Preferred Qualifications: Knowledge of insurance industry-specific applications and compliance requirements. Experience with email system administration and distribution list management. Familiarity with disaster recovery and business continuity planning. Benefits: - Competitive salary with annual performance bonuses.
- Comprehensive medical coverage and wellness programs.
- Professional training and career advancement opportunities.
About VDart We are Purpose Driven, High Growth and a Great Place to Work Certified Organization! VDart is one of the fastest growing talent management and digital solution providers established in the year 2007.
As part of our continued Global Growth Strategy, we are excited to bring digital capabilities to Malaysia.
VDart Malaysia Sdh Bhd will serve as our Regional Headquarters for ASEAN region.
We are committed in bringing world class technology, build strong digital talent pool in emerging technologies and transform how businesses leverage technology in Malaysia.
We serve various customers including Fortune 100 companies across various domains globally.
VDart partners with industry leaders in Cloud, Intelligent Automation, IoT, Customer experience, and Security solutions.
With distinct digital practices, we help our partners to build for tomorrow by reimaging their business today.
From helping our partners to bridge talent in product development and embedded software, we provide resources and solutions globally across a wide range of industries, from automotive and mobility to energy, healthcare, and life sciences, manufacturing, consumer industries, and beyond. Come join us to create the digital future!