Cloud and Infra Management Lead Analyst AdminSYNECHRON TECHNOLOGIES MALAYSIA SDN.
BHD.
Networks & Systems Administration (Information & Communication Technology)
Full time
ResponsibilitiesCloud Infrastructure Management
Design, implement, and manage cloud infrastructure solutions to support insurance applications.
Ensure the availability, performance, and scalability of cloud environments.
Monitor and optimize cloud resources to maintain cost-efficiency and operational excellence.
Implement security best practices to safeguard sensitive data and applications.
Manage cloud service providers, including AWS, Azure, or Google Cloud Platform.
Application Support
Provide second and third-level support for insurance applications hosted on cloud infrastructure.
Diagnose and troubleshoot complex application issues related to performance, connectivity, and functionality.
Collaborate with development, QA, and business teams to resolve incidents and deploy fixes.
Maintain detailed documentation of application configurations, support procedures, and incident resolutions.
Ensure compliance with regulatory requirements and industry standards.
System Administration
Manage and maintain cloud-based and on-premises servers, databases, and storage systems.
Perform regular system updates, patches, and backups to ensure data integrity and system security.
Monitor system performance and implement tuning measures to maximize efficiency.
Automate routine tasks using scripting languages such as Python, PowerShell, or Bash.
Ensure disaster recovery plans are in place and tested regularly.
AD account, service account, AAD and AD groups setup.
Onboarding of users to UAT, Pre-PROD and PROD environments.
Raising RTCloud/Algosec/Remedy/IAmPru requests follow-up.
Creation of email distribution lists.
Co-ordination with Regional Technology and stakeholders during patching activities.
User Access administration.
Participate in daily sprint standup and work on tickets related to Infra.
Work on defect fixes during UAT/PROD.
Documentation of implementation steps/processes, known errors and "How to" articles.
QualificationsBachelor's degree in Computer Science, Information Technology, or a related field.
5+ years of experience in cloud infrastructure management and system administration.
Experience supporting applications within the insurance domain is highly desirable.
Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
Proficient in using monitoring and management tools like CloudWatch, Azure Monitor, or equivalent.
Experience in Azure Cloud components such as Data Factory, Data Lake, Databricks, Monitor, Log Analytics, AKV, SQL Server, Self-Hosted IR, Windows and Linux VMs.
Linux and Windows Server administration.
Knowledge of PowerBI Desktop/Workspace and Power Automate.
Knowledge of Bitbucket, Github, Terraform, Azure DevOps, Jenkins.
Strong problem-solving skills.
Skills and CompetenciesStrong understanding of networking, virtualization, and storage systems.
Familiarity with containerization technologies like Docker and Kubernetes.
Proficient in scripting and automation using Python, PowerShell, or Bash.
Excellent problem-solving skills and ability to work under pressure.
Strong communication and collaboration skills to work effectively with cross-functional teams.
CompanyWe began life in 2001 as a small, self-funded team of technology specialists.
Since then, we've grown our organization to over 14,000+ people, across 55 offices, in 20 countries, in key global markets.
We're now a leading global digital consulting firm, providing innovative technology solutions for business.
As a trusted partner, we're always at the forefront of change as we lead digital optimization and modernization journeys for our clients.
Our expertise in AI, Consulting, Data, Digital, Cloud & DevOps and Software Engineering delivers customized, end-to-end solutions that drive business value and growth.#J-18808-Ljbffr