Cloud/Technical Engineer At Cloud Company (Ttdi)

Outcomes:
To provide good customer experience by meeting SLA established by Cloudify.Asia with customers meeting at least 90% of the SLA.
To ensure project implementation under his charge are met within the targeted timeline at least 80%.
To improve technical skill and knowledge through hands-on, mentoring, and certification for public cloud, hybrid cloud, networking or security.
Key Responsibilities:
Support Helpdesk team in troubleshooting and support for customers.
Support project team in project implementation.
Teach and mentor younger team members or interns on technical knowledge.
Work closely with Business Unit, Sales and Project team to ensure timely customer support and project implementation.
Support Operations Team for technical information when needed.
Requirements:
Diploma (or equivalent) in technology or computer science.
Professional certification in enterprise solution.
Familiarity with cloud services and infrastructure management.
Experience in cloud infrastructure projects with hands-on migration expertise on public clouds such as VMware, Azure Stack, Nutanix would be an advantage.
Working Location:TTDI
Business Nature:Cloud Solution Provider
Salary:Up to RM 5k
Summary of Role Requirements:
Flexible hours available.
1 year of relevant work experience required for this role.
Working rights required for this role.
Expected start date for role: 01 December 2024.
Expected salary: RM5,000 per month.#J-18808-Ljbffr