**Position: Cluster Director of Revenue****Location: East Malaysia**Our client is a renowned leader in the hospitality industry, committed to providing exceptional guest experiences across our portfolio of Hotels, Resort and Service Apartments.**Position Overview**:**Key Responsibilities**:- Develop and implement comprehensive revenue management strategies for the cluster of properties to optimize revenue and profitability.- Conduct thorough analysis of market trends, competitor pricing, and demand forecasts to identify opportunities for revenue enhancement.- Collaborate with Sales, Marketing, and Operations teams and other internal stakeholders to align revenue strategies with overall business objectives and market positioning.- Utilize revenue management systems and tools / AI to monitor performance, analyze data, and make data-driven decisions to drive revenue growth.- Lead pricing and inventory management initiatives to ensure effective utilization of available resources and maximize revenue potential.- Provide guidance and support to property-level revenue management teams, fostering a culture of collaboration, accountability, and continuous improvement.- Develop and maintain strong relationships with key stakeholders, including property general managers, corporate leadership, and external partners, to drive revenue initiatives and achieve business goals.- Prepare and present regular reports and analysis to senior management, highlighting key performance metrics, revenue trends, and strategic recommendations.- Stay abreast of industry trends, best practices, and emerging technologies in revenue management to proactively identify opportunities for innovation and improvement.- Uphold the company's standards of excellence in guest service, operational efficiency, and financial performance, demonstrating a commitment to quality and integrity in all aspects of the role.**Qualifications**:- Bachelor's degree in Hospitality Management, Business Administration, Finance, or related field; Master's degree preferred.- Minimum 3-5 years of progressive experience in revenue management within the hospitality industry, with at least 2 years in a leadership or strategic role overseeing multiple properties.- Strong understanding of revenue management principles, techniques, and systems, with proficiency in revenue management software or AI tools- Excellent analytical skills with the ability to interpret complex data, identify trends, and formulate actionable insights to drive revenue optimization.- Proven track record of implementing successful revenue management strategies and achieving revenue targets in a competitive market environment.- Exceptional communication, interpersonal, and leadership skills, with the ability to influence and collaborate effectively across all levels of the organization.- Strategic thinker with a results-oriented mindset, capable of balancing short-term objectives with long-term goals and adapting to evolving business needs.- Strong business acumen and financial literacy, with the ability to analyze financial statements, budgets, and forecasting models.- Professional certification in revenue management (e.g., CRME, CHRM, etc.) preferred.- Flexibility to travel between properties within the cluster and work non-traditional hours as needed.
