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Key Responsibilities:Administrative Support:
- Provide administrative support to the sales team, including preparing reports, maintaining databases, and handling correspondence.
- Coordinate and schedule meetings, appointments, and travel arrangements for the sales team.
Client Interaction:
- Assist in responding to client inquiries and providing information about the hotel's services and facilities.
- Maintain strong relationships with clients and ensure high levels of customer satisfaction.
Event Coordination:
- Assist in the planning and execution of events, conferences, and meetings held at the hotel.
- Coordinate with various departments to ensure all event details are managed efficiently.
Sales Support:
- Prepare sales presentations, proposals, and contracts for clients.
- Assist in tracking and analyzing sales performance and market trends.
Database Management:
- Maintain and update client databases, sales records, and contact lists.
- Ensure all data is accurate and up-to-date for effective sales reporting.
Marketing Support:
- Assist in the development and implementation of marketing campaigns and promotional activities.
- Coordinate with the marketing team to ensure alignment with sales strategies.
Communication:
- Serve as a point of contact between the sales team and other hotel departments.
- Ensure effective communication and coordination to support sales activities.
Reporting:
- Generate and distribute regular sales reports and performance metrics.
- Provide insights and recommendations based on sales data analysis.
Compliance:
- Ensure all sales activities comply with hotel policies, industry standards, and legal requirements.
- Maintain confidentiality of sensitive client information and sales data.
Skills and Qualifications:Education:A bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
Experience:Previous experience in sales, customer service, or administrative roles, preferably within the hospitality industry.
Communication Skills:Excellent verbal and written communication skills to interact effectively with clients and colleagues.
Organizational Skills:Strong organizational and time management skills to handle multiple tasks and priorities.
Technical Skills:Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with sales and CRM software.
Interpersonal Skills:Strong interpersonal skills to build and maintain positive relationships with clients and team members.
Problem-Solving:Ability to think critically and solve problems efficiently.
Attention to Detail:High level of accuracy and attention to detail in all tasks.
Typical Work Environment:Office Setting:Primarily working in an office environment within the hotel.
Collaborative:Frequent interaction with various departments and team members to support sales activities.
Flexible Hours:May require working outside of standard business hours to accommodate client needs and events.
CompanyExperience the wonderful feeling of gentle and cool air at GEO Resort & Hotel.
It is a perfect place for relaxation.
In an attractive enclave of Genting Highlands' most beautiful mountains, GEO Resort at Genting Permai, is one of Malaysia's finest resorts.
The modern resort presides 860 m above sea level surrounded by lush tropical jungles of the Titiwangsa mountain range.
Tailored to perfection, tie the knot with the ultimate bespoke wedding reception experience at Genting Permai.
Superb meeting and event spaces including The Grand Ballroom, Jade, Topaz, Onyx and Amber, GEO offers distinctive spaces equal to your most important occasions.
Geo ResortHotel & Accommodation Services51-100 employees
GEO Resort & Hotel is located in Genting Permai Avenue, Genting Highlands.
This new 5 star resort is targeted to complete in June 2019 and consists of 252 rooms.
Our facilities include 5 restaurants, piano lounge, 2 heated swimming pools, gymnasium, Zumba & Yoga room, Spa, multi function hall, banquet hall and 4 Conference Rooms.#J-18808-Ljbffr