Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.
And here at Funding Societies | Modalku we live by our core values:
Grow Relentlessly: Strive to become our best, most authentic selves. Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed. Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation. Focus on Impact: Create impact through bias for action and tangible results. Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession. What will you do: To manage collections of assigned portfolios via executing collections' strategies and negotiate for payments, restructuring and settlement with customers. Touch base with delinquent customers via calls & emails to drive collections & maintaining customer relations. Stakeholder engagement with Sales in identifying and resolving problems impacting collections, i.e. dispute resolution & contract issues. To prepare & submit monthly reports and forecast. This includes analysis & commentaries on delinquent customers. Handle special & ad hoc projects as assigned and Identify opportunities for improvement to processes, procedures or tools. Support team members according to back up plan and on ad hoc basis if required. Ensure standard work documents are constantly up to date Ad-hoc assignments and other responsibilities delegated by the supervisor from time to time. Requirements What are we looking for: Bachelor's Degree in Accounting, Finance, Economics or any other equivalent. Preferably at least 1 year of experience in credit processing and analyst position. Experience in handling SME portfolio would be an added advantage. Good command of spoken and written English and Bahasa Malaysia. Ability to speak in other languages or dialects would be added advantage. Good interpersonal skills and able to work independently as well as in a team to achieve collective goals. Familiar with Excel and accounting analysis. Have a strong commitment to professional development and is eager to expand knowledge and skills through continuous learning opportunities. Fresh graduates are encouraged to apply! Benefits Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries. Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too. Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit! Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform. Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity