Collections Specialist (Korean Speaking)Apply
Remote type: Hybrid
Locations: Malaysia - Penang
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: JREQ128999
About You – experience, education, skills, and accomplishments
At least 2 years relevant work experience in finance industry and understands what debit and credits are.
Possess a good understanding of Word, Outlook, and Excel with the ability to produce spreadsheets.
Experience working on VAT invoices.
Proficient in written and spoken English & Korean
It would be great if you also had:
Financial background i.e. bookkeeping
VAT Experience
What will you be doing in this role?
Works with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails, and mail.
Provide appropriate support/copy documentation, as requested by clients or required to support claim for payment.
Research client queries and provide appropriate responses in a timely manner.
Account reconciliation to align with client accounts - some research into payments will be required.
Interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms.
Maintains accurate individual measurement and performance statistics.
Produce reports relating to debt analysis as required.
About the Team
The team consists of 18 people from multiple locations globally. The team takes care of credit controllers for multiple products all over EMEA & APAC.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
About UsClarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect, and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.#J-18808-Ljbffr