MAIN RESPONSIBILITIES
-Communicating with clients to ensure that all their needs are understood and addressed
-Building strong client relationships to maintain current and upsells
-Collaborating with various internal departments to ensure that they fulfill all customer requests
-Resolving complaints and keeping track of all processes that pertain to the client's desires
-Acting as the client's representative in a firm to ensure that their demands are met with a focus on improving the customer experience
-Collecting and analyzing data concerning client requirements to understand changing needs
-Ensuring Key Performance Indexes are achieved.
SKILLS AND ATTRIBUTES FOR SUCCESS
-A team player with strong communication and interpersonal skills
-Proactive, dedicated, innovative, resourceful, analytical, and able to work under pressure
-Good command of spoken and written English
-Good analytical, report-writing and presentation skills
-Strong drive to excel professionally
-Self-motivated, positive attitude
-Willingness to learn
-Attention to detail with a commitment to high quality and accuracy
-Desire to exceed expectations
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-sysarmy-sdn-bhd-job-commercial-consultant-0)
; Requirements:- TO QUALIFY FOR THE ROLE, YOU MUST HAVE
-Degree/ Diploma in accounting, commerce, economics, finance, information technology, computer science, business systems, business management, law or other business-related fields
-Proficient IT skills(Word, Excel, Power Point)
- Ability to speak Mandarin will be an added advantage.
-Excellent Presentation Skills
-Possess own transport
ADVANTAGES
-Experience in Security Operation Center/ IT Professional Services/ Network Security/ Managed Services/ IT Audit Services
-Possess Relevant Independent Professional Certificate