Servier Malaysia is seeking individuals who have a strong drive for results, passion for excellence, and high regard for honesty and integrity.
You will play a key role in supporting the commercial operation department to achieve its goals and vision by effectively supporting its operations, providing comprehensive administrative, clerical support, and insights.
Responsibilities include:
Sales Enquiry and Order ProcessingHandle sales and pricing enquiries.
Prepare quotations and tender requests in line with company pricing strategies.
Process orders received through relevant processes and submit to the distributor.
Monitor order status and ensure timely delivery.
Communicate order confirmations, shipment details, and any changes or delays to customers and the sales team.
Provide comprehensive administrative support to the sales force, including preparing sales documents and reports.
Manage the sales team's schedules, arrange meetings, and handle travel arrangements as needed.
Prepare information (Sales targets, Targeted calls, etc.)
into relevant formats to be uploaded into BI format.Record Keeping and Data ManagementMaintain accurate and organized records of all sales orders, sample order forms, pricing requests, tender documents, and related documentation.
Update relevant tracking and tender forms.Coordination with Stakeholders (internal and external)Liaise with tendering agents, customers, and distributors on pricing, quotations, stock status, and relevant sales-related information.
Tender coordination with sales, regulatory, finance, and SFE.
Work closely with the sales and finance team to ensure SF claims compilation and submission according to the claims requirement.Desired Skills, Experience and Requirements:
Bachelor's degree/diploma in a related field.
Proven experience in a secretarial or administrative role, preferably with a focus on sales support and order entry.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Knowledge in Power BI and/or Veeva is an added advantage.
Excellent communication skills, both verbal and written.
Strong attention to detail and accuracy, particularly in data entry and document preparation.
Ability to multitask and prioritize effectively in a fast-paced environment.
Customer-oriented mindset with a focus on delivering high-quality service.
Ability to work independently and as part of a team.
At Servier, we are committed to therapeutic progress to serve patient needs.
We put the diversity of our employees as a source of richness for the fulfillment of this vocation.#J-18808-Ljbffr