Servier Malaysia is seeking individuals who have a strong drive for results, passion for excellence, and a high regard for honesty and integrity.
You will play a key role in supporting the commercial operation department to achieve its goals and vision by effectively supporting its operations, providing comprehensive administrative, clerical support, and insights.
Responsibilities include:
Sales Enquiry and Order ProcessingHandle sales and pricing enquiries
Prepare quotations and tender requests in line with company pricing strategies
Process orders received through relevant processes and submit to the distributor
Monitor order status and ensure timely delivery
Communicate order confirmations, shipment details, and any changes or delays to customers and the sales team
Provide comprehensive administrative support to the sales force, including preparing sales documents and reports
Manage the sales team's schedules, arrange meetings, and handle travel arrangements as needed
Prepare information (Sales targets, Targeted calls, etc.)
into relevant formats to be uploaded into BI formatRecord Keeping and Data ManagementMaintain accurate and organized records of all sales orders, sample order forms, pricing requests, tender documents, and related documentation
Update relevant tracking and tender formsCoordination with Stakeholders (internal and external)Liaise with tendering agents, customers, and distributors on pricing, quotations, stock status, and relevant sales-related information
Tender coordination with sales, regulatory, finance, and SFE
Work closely with the sales and finance team to ensure SF claims compilation and submission according to the claims requirementsDesired Skills, Experience and Requirements:
Bachelor's degree/diploma in a related field
Proven experience in a secretarial or administrative role, preferably with a focus on sales support and order entry
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge in Power BI and/or Veeva is an added advantage
Excellent communication skills, both verbal and written
Strong attention to detail and accuracy, particularly in data entry and document preparation
Ability to multitask and prioritize effectively in a fast-paced environment
Customer-oriented mindset with a focus on delivering high-quality service
Ability to work independently and as part of a team
At Servier, we are committed to therapeutic progress to serve patient needs.
We put the diversity of our employees as a source of richness for the fulfillment of this vocation.#J-18808-Ljbffr