We are seeking a dynamic and passionate Community Manager to join our team in Malaysia. The Community Manager will be responsible for building and nurturing a vibrant tech community through both online and offline channels. This role is pivotal in connecting with trainers, customers, and students to optimize the user experience. If you're a people person, organized, and enthusiastic about tech education, this could be the ideal position for you.
Key Responsibilities:
-Serve as a Resource and Ambassador: Act as a resource and advocate for iTrain's community of trainers, customers, and students, ensuring their needs are met.
-Identify Opportunities: Collaborate closely with the CEO to identify opportunities to nurture and engage the local and international market, with the backing of tech giants such as Microsoft, Google, IBM, AWS, and Meta.
-Content and Digital Presence: Work with the operations and marketing teams to maintain a local and international content calendar, ensuring a strong digital presence across social channels.
-Event Coordination: Organize and coordinate local and international engagement events, ranging from day events to after-work programs. This includes trainer meetups and exclusive events featuring industry experts from our tech partners.
-Community Growth: Contribute to growing the local community through marketing efforts, including field marketing, partnerships, and email marketing, leveraging our partnerships with tech industry leaders.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-itrain-job-community-manager)
; Requirements:-
-People Person: You excel at working with others and building personal connections.
-Organized: You can create structure and maintain order in dynamic environments.
-Problem Solver: You're confident in making decisions and finding solutions.
-Empathetic: You can remain calm under pressure and demonstrate empathy
-Data-Driven: Comfortable using data and analytics to drive initiatives forward.
-Communication: Exceptional written, verbal, and interpersonal communication skills.
-Experience: At least 1 year of experience in a Customer Support or Community Management role.
-Tech Passion: A passion for tech, education, and collaborative consumption.
-Social Media Savvy: Proficient in social media management with a professional online presence.
-Marketing and Event Planning: Skills and experience in marketing and event planning.