We are seeking a proactive, self-driven individual who thrives in a fast-paced environment to join our team.
The role provides an opportunity to be a part of StashAway's core compliance team, supporting the Anti-Money Laundering (AML) initiatives, quality assurance reviews and providing general compliance support across all 5 markets that we operate.
This role requires a collaborative individual with a keen eye for detail and strong communication skills.
Key Responsibilities: 1. AML Support
Assist with the implementation and monitoring of the company's AML policies and procedures. Support the AML team with queries from first line function on customer due diligence (CDD) and know-your-customer (KYC). Support, review and investigation of unusual activities escalated to the Compliance Manager. Maintain accurate AML records and reports, ensuring compliance with regulatory obligations. Support the preparation and improvement of AML reports and dashboards. 2. Customer Experience Q&A Support
Work closely with our customer support (CX) teams by providing guidance and clarification on compliance-related inquiries from clients, ensuring responses align with and are consistent with disclosures, business practices and regulatory principles. Monitor, review, collaborate and coach individual CX team members on customer communication to ensure expected standards. 3. General Compliance Support
Support the Compliance manager/s in the implementation of compliance frameworks across different countries. Support compliance assurance, compliance research and manage compliance repositories and records management. Support in the preparation of compliance-related reports and documentation for senior management and external regulatory bodies. Help to develop training materials, deliver compliance training and deliver ad-hoc compliance projects assigned. What motivates you? You believe in progress: For our clients, for each of us & for the industry. You keep it simple but you raise the bar. You are obsessed about customers and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership. With a sense of urgency, you drive results and give 101% every day. You disagree but commit. Diploma / Degree in any relevant field. At least 2-3 years of working experience in compliance or AML teams, audit/quality assurance function within the financial services industry/fintech/consulting. Knowledge of AML regulations and experience in CDD, KYC, and EDD processes. Strong analytical skills with attention to detail and accuracy. Excellent verbal and written communication skills, with the ability to interact effectively across departments. Employee financial and physical well-being Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee. Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply). Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway. Flexible work arrangements and policies Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year. Personal work equipment budget: It's important that you have a workstation that's optimal for you wherever you are. Learning and development opportunities You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.Team bonding budget and initiatives Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do. Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.