Front Office & Guest Services (Hospitality & Tourism)
Commission opportunities
Basic Pay increment upon confirmation
Free lunch provided
Free uniforms provided
EPF, SOCSO, EIS & HRDF contributions
Company Mobile Phone, Laptop & Working Equipment
Birthday celebration
Year end staff party celebration
Replacement leave for working on public holiday
Annual leave buyback practice
Annual leave entitlement during probation on a 'pro-rated earned' basis
Panel clinic & medical claims after probation confirmation
Sales Commission opportunities
Responsibilities:
Effective communication with customers
Understanding and addressing customer needs
Resolve customer complaints effectively
Achieve good customer reviews
Requirements:
Only female candidates will be considered
Tactful & pleasant communication skills
Required to work on weekends (rest day on weekdays)
6 daywork week
9.30AM - 6.00PM working hours (1 hour lunch break)
More than 3 yearsof customer service or confinement service experience
Byond28 Confinement Care is a confinement centre that provides support on infant care, one-to-one breastfeeding consultation with a Malaysian National Lactation Centre (NLC) certified lactation counsellor, hospital grade nursing system, jaundice management and reporting, a weekly Paediatrician visit to check-up on the newborn babies and to provide one-to-one consultation to mothers in their rooms.
Located in a standalone building in Cheras, Byond28 Confinement Care takes confinement care to the next level with its outstanding facilities and services delivered by its stellar team of professional staff. Unaffected by attached shoplots, hotels, or service apartments, Byond28 provides 24-hour security services, with almost 100 CCTVS equipped around the centre. All rooms have private attached bathrooms. Their baby nursery is located on the ground floor with its individual exit, two-tiered air ventilation system with HEPA filters, a separate observation and isolation room. The Byond28 in-house kitchen has a 3-tiered water filtration system (including a UV filter).
Byond28 Confinement Care operates on a holistic approach to confinement that begins by having both parents set healthy expectations for themselves and their upcoming confinement journey. This involves frequently communicating with each other, as well as the professional staff at the confinement centre. Upon checking into the confinement centre, both the mother and father will experience a range of challenges that include baby feeding frequency, handling diaper rash, breastfeeding positioning and latching techniques, or managing jaundice. These challenges require a hands-on-approach that will allow both parents to familiarise themselves with their baby. With this experience, both parents can gain the confidence to adapt to life after confinement.#J-18808-Ljbffr