Content Moderator (Mandarin Speaker)

Full timeWe are dedicated to maintaining a safe and supportive online community and are looking for enthusiastic individuals passionate about customer service and content moderation.Responsibilities :Brand Advocacy : Be a loyal and passionate platform advocate, understanding the brand and the urgency in protecting the community.Digital Skills : Possess strong digital skills, being tech-savvy and comfortable using digital platforms to review and flag inappropriate content.Customer Service : Provide exceptional customer service, efficiently resolving inquiries and issues while maintaining a positive and professional attitude.Team Collaboration : Work collaboratively with team members, contributing to a positive work environment with flexibility to adapt to various tasks.Content Moderation : Review and moderate content to ensure it meets community guidelines, managing typing and reporting requirements.Qualifications:Minimum 1 year of content moderation or related experience.Proficient in Mandarin and English, with strong bilingual reading, speaking, and writing skills preferred.Excellent customer service and communication skills, with a customer-oriented mindset.Ability to handle multiple tasks and work effectively in a fast-paced environment.Prior experience in customer service is a plus but not mandatory.Strong attention to detail and the ability to manage sensitive content with care.Your application will include the following questions:Which of the following types of qualifications do you have?#J-18808-Ljbffr