Project Focus:
Notice and takedown is a process operated by online hosts in response to court orders or allegations that content is illegal. It is widely operated in relation to copyright infringement, as well as for libel and other illegal content online. This project supports removal of content on Clients portal that may violate the online law governed by DMCA.
Key Responsibilities for the Role:
Work on various queues and complete the assigned tickets daily within the TAT.
Understand Client's Internal Copyright Policies and Process.
Raise bugs as applicable through the ticket life cycle.
Carefully assess, review, and evaluate legal complaints to determine whether allegedly violating copyright content must be blocked, removed, or restricted.
Ensure proper due diligence and compliance adherence for copyright takedown, legal and non-legal counter-notices, and circumvention processes.
Investigate copyright removal requests submitted by copyright owners and reporting organizations to determine DMCA applicability.
Distinguish and process legal and non-legal counter-notices, validating and examining to decide on the restoration of reported content.
Share and exchange information with copyright owners, reporting organizations, business partners, legal professionals, and government officials regarding legal and compliance procedures.
Work on the tool and come up with innovative ideas.
Be flexible to adjust timing according to client needs.
Review sensitive content, including graphic or disturbing text/videos/images.
Maintain confidentiality while meeting strict deadlines.
Competencies Required:
Excellent communication skills in Mandarin & English.
Able to read and write in Traditional Chinese characters.
Ability to work both as part of a team and independently.
Ability to visualize, articulate, conceptualize, or solve complex and uncomplicated problems sensibly.
Proven ability to deliver high-quality results with strict attention to detail.
Ability to work in a fast-paced environment with high volume and complex demands.
Strong desire to continually learn as the work is dynamic and changing.
Comfortable reviewing internet content that may be deemed inappropriate or contain explicit material.
Work on relevant bugs as applicable and coordinate with clients to close on TAT.
Willing to work in a 24x7 environment.
Comfortable working with explicit and sensitive content.#J-18808-Ljbffr