Marketing Communications (Marketing & Communications)
Full time
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Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience 5-star luxury in a lush tropical rainforest with Mulu Marriott Resort & Spa in Malaysia, just five minutes from Gunung Mulu National Park, a UNESCO World Heritage Site. Your adventure begins with a scenic trip from nearby Mulu Airport to our enchanting Sarawak resort and spa, beautifully designed in the style of ethnic longhouses. Wake each morning in a luxurious room suspended on a walkway set in the forest. After an al fresco breakfast, discover Mulu National Park's collection of rare birds, wildlife and exotic plants and the world-famous Mulu Caves. Then relax in our Balinese-style spa, outdoor pool or on your private balcony overlooking the rainforest or the scenic Melinau River. Our airy spaces include a spacious lobby, banquet hall, riverside bar and business center and we offer features such as gourmet dining and cultural performances, making us an unforgettable venue for events from conferences to grand weddings.Internet access is limited via satellite in our Business Center only.
Mulu Marriott Resort & Spa, a 101 rooms International Nature Resort located adjacent to Malaysia's famous Mulu National Park "World Heritage Site" SARAWAK
Experience 5-star luxury in a lush tropical rainforest with Mulu Marriott Resort & Spa in Malaysia, just five minutes from Gunung Mulu National Park, a UNESCO World Heritage Site. Your adventure begins with a scenic trip from nearby Mulu Airport to our enchanting Sarawak resort and spa, beautifully designed in the style of ethnic longhouses. Wake each morning in a luxurious room suspended on a walkway set in the forest. After an al fresco breakfast, discover Mulu National Park's collection of rare birds, wildlife and exotic plants and the world-famous Mulu Caves. Then relax in our Balinese-style spa, outdoor pool or on your private balcony overlooking the rainforest or the scenic Melinau River. Our airy spaces include a spacious lobby, banquet hall, riverside bar and business center and we offer features such as gourmet dining and cultural performances, making us an unforgettable venue for events from conferences to grand weddings.Internet access is limited via satellite in our Business Center only.
Mulu Marriott Resort & Spa, a 101 rooms International Nature Resort located adjacent to Malaysia's famous Mulu National Park "World Heritage Site" SARAWAK
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