Corporate Administration Assistant (Bayan Lepas, Penang)

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Responsibilities (Account Management Team):
Coordinating with IT department in resolving issues in systems.
New client account and benefits setup.
Ensure all membership(s), endorsement & benefits movement are timely and accurately maintained in our core member system within agreed Turn-around time (TAT).
Timely acknowledgement to our client(s) email on membership(s), endorsement & benefits movement.
Generating reporting for internal & external stakeholders.
Handle phone/email queries from clients and able to provide clear and effective solutions.
Support administrative works such as filling, copying, distributing, scanning, collates general information etc.
Requirements:
At least a Diploma in computer science/IT or related certifications
At least 3 years of relevant experience
Passion for service and strong team player
Able to work independently under minimal supervision
Converse fluently in English
Possess effective communication and interpersonal skills
Proficient in Microsoft Office (MS Words/ MS Excel)
Diligent, able to multi-task and a strong sense of accountability
Comfortable to handle big data set in excel#J-18808-Ljbffr