Corporate Travel Consultant
Locations: Kuala Lumpur - Level 19, 1 Sentral; Singapore - Great World City West Tower level 15; MumbaiPosted on: YesterdayTime left to apply: End Date: December 31, 2024 (30+ days left to apply)Job Requisition ID: JOBREQ_9348Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.About UsWilhelmsen Ship Management is one of the world's largest third-party ship managers originated from Oslo, Norway with over 20,000 employees including our seafarers with a portfolio of more than 450 vessels and counting. Our employees are working with a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail.We offer a culture and vibrant work environment of strong leadership, collaborative career development, work-life balance, and a job that is both challenging and stimulating. All team members are empowered with the freedom to influence each other as long it complies with our Company's values and vision.Main ResponsibilitiesThe position is responsible to perform the following activities:Trip Planning & TicketingPrepares travel itineraries according to traveller requests and corporate travel policiesCreates, changes, refunds, issues PNRs in GDSManages non-GDS air, hotel, car and other ancillary content when neededComplies to strict data privacy, protection and confidentiality policiesCustomer ServiceResponds to customer calls and emails within service level agreementsFrontline management of customersKeeps up to date with immigration and supplier policies and acts as trusted advisor to travellers and travel bookersMandatory RequirementsProficiency in using travel management technologies, GDS Amadeus preferredExperienced in handling multi-national travellers requiring visas and complex itinerariesAt least 5 years experience handling corporate travel bookingsGood proficiency in English, both oral and written.Competency RequirementProficiency in Amadeus GDSDetail orientedProblem Solving & Decision MakingTeam CommitmentCreativity & InnovationProfessionalism#J-18808-Ljbffr