Counter Ticketing Officer

Requirements
Customer service skills: Ability to interact with customers in a helpful, friendly, and professional manner.Attention to detail: Ensuring accurate ticket sales, reservations, and customer records.Communication skills: Clearly communicating policies, pricing, and schedules to customers.Time management: Handling multiple tasks during peak hours, especially in busy environments.Basic math skills: Handling cash, calculating change, and processing transactions accurately.Technical proficiency: Familiarity with ticketing systems, point-of-sale (POS) software, and general computer usage.
Responsibility
Sell tickets and manage bookings for taxi services.Provide information about taxi services, routes, and pricing.Handle cash and digital payments securely.Address customer inquiries and resolve minor complaints.Maintain an organized and efficient counter area.