Country Sales Head Malaysia (based in Petaling Jaya)Triumph is one of the world's largest intimate apparel companies.
It enjoys a presence in over 80 countries with the core brands Triumph and sloggi.
The Triumph Group is a member of the amfori Business Social Compliance Initiative (amforiBSCI).
Our Sales Department in Petaling Jaya, Malaysia is looking for aCOUNTRY SALES HEAD - MALAYSIA
Purpose of the Job
· Oversee sales operations, maximizing sales opportunities.
· Collaborate with the store management team to achieve budget, goals, and KPIs.
· Ensure full compliance with all company policies and procedures.
· Hire and manage a team, efficiently manage event spaces, and maintain high service standards.
· Act as a deputy for the Commercial Director in their absence.
· Serve and sell effectively to B2B, B2C, online customers, and trade partners.
Your Responsibilities:
Sales Strategy and Development
· Develop and implement a comprehensive national sales strategy, setting goals and targets for the sales team and individual Business Associates (BAs).
· Monitor and evaluate sales performance against targets and KPIs, identifying areas for improvement and implementing corrective measures.
· Identify opportunities for market expansion, explore new territories, and cultivate new retail sales channels and distribution opportunities.
Sales Execution and Optimization
· Maximize sales ROI by utilizing all available information and resources effectively.
Increase average basket size and overall transactions.
· Implement sales plans, promotions, and follow the marketing calendar.
Manage seasonal changes and ensure high standards of merchandising to enhance the shopping experience.
· Analyze sales figures and market research to forecast trends and demand.
Develop annual sales budgets and plans in collaboration with other departments.
· Manage the national sales budget, including expenses related to sales activities, travel, and personnel.
Generate and present sales reports and analyses to the management team.
· Utilize advanced Excel skills for complex commercial reporting tasks, including data manipulation and generating insightful reports.
Ensure accuracy and clarity in data presentation.
· Utilize tools like Power BI to ensure optimal stock availability and manage inventory efficiently.
· Lead, motivate, and mentor the sales team to achieve high performance and productivity.
Provide guidance and support to cultivate a positive working culture and drive team success.
Customer Excellence & Relationship Management
· Ensure high standards of customer service across stores and trades by implementing and monitoring the company's service values.
· Provide a welcoming, attentive, and knowledgeable service on the sales floor and ensure staff adhere to required service standards.
· Address and respond to customer complaints and comments promptly.
· Build and maintain strong relationships with key clients and accounts.
Establish and nurture partnerships with department stores, wholesalers, and other potential sales channels.
Your ideal profile:
8+ years of experience in driving sales growth and managing overall retail sales, including P&L,in the Direct-to-Consumer retail industry in Malaysia,ideally in women's fashion, apparel, sporting goods, or lifestyle consumer goods.
Strong written and spoken English skills.
Excellent interpersonal and presentation abilities.
Experienced in working in MNC, ideally having worked with Global stakeholders.
Proven experience managing sales growth for 30+ stores across the Malaysia region.
If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have as a Head of Sales?
How many years of sales management experience do you have?
How many years' experience do you have in the retail industry?
How many years' experience do you have with forecasting for businesses?
Which of the following languages are you fluent in?#J-18808-Ljbffr