Creative Group Head

CareersPurpose — Mover, shaker, trendsetter.
Giving life to our creative work by making things move.
The aesthetic & experiential front line of the C27 collective.Apply NowRequirementsMin 7-9 years of experience managing a team and serving creative functions in an organisation or equivalent.
Portfolio composition of T2 majority portfolio OR >RM250k portfolio value.
Possess at least a Professional Certificate, Diploma, or Bachelor's degree in Advertising, Design, Fine Art or relevant degree or certification.
Advanced competency in design, copy, user experience, production, content creation, art direction, analytics, and social media.
Primary Roles & ResponsibilitiesCreative ExcellenceEnsuring the highest quality of work is produced at all times.
Inspire intent and delight your audience.
Keeping up with current events and the latest aesthetic trends.
Make the most of ideations and work with the team to bring ideas to life.
To be able to articulate, rationalise and defend conceptual and directional choices.
Accountable for the final development and production of creative assets.
Time allocated will vary, but to ensure equal dedication to all bodies of work.
Championing the rule of "no Lorem Ipsum" in mockups, you must ensure that words and visuals are of equal priority in any piece of work.
Underpromise, over-deliver.
Creative LeadershipMentor, encourage, foster, and support intelligent innovation and risk-taking to create and deliver creative solutions that improve consumer interaction and experience with clients' products and/or services, and provide the best financial performance to clients' businesses.
Co-create the department's vision with other creative leaders and relay it to team members, aligning with fundamental organisational values.
Inspire and ensure that the Content Services team produces compelling and industry-leading work.
Works closely with creative teams to develop and execute creative solutions that work within an overarching concept.
Takes on a leadership role when working or presenting work to clients.
Ensure that you are the source of inspiration for your team.
Create a balanced environment for your team to fail safely.
Lead and manage a team of creatives in developing and delivering creative solutions across multiple clients and platforms.
Accountable for the final development and production of creative assets.
Attention to detail in evaluating creative work.
Mentor and onboard other creatives (both art- and copy-based) as needed.
Offer client and team members innovative advice and solutions from industry examples and experience.
Help organize, maintain, and oversee creative standards and guidelines.
Offer insight on creative briefs and schedules.
Lead, manage, and coordinate production shoots (Photo Shoots, Events, Production Houses, etc.)
in the absence of an Associate Creative Director on a working team.
Responsible for signing off on all execution work, of which the creative direction has been signed off by either the Associate Creative Director or Creative Director on a working team, including all internal and external revisions.
To act as the main subject matter expert in the absence of an Associate Editorial Director/Associate Creative Director/Creative Director in client meetings.
Delegate and share all roles and responsibilities mentioned above to your respective second-in-line as deemed necessary, in accordance with relevant contexts, as part of your wider management responsibilities to grow and nurture the next generation of leaders.
Responsible for debriefing creative teams/freelancers/vendors on executing exceptional work.
This responsibility can be delegated to your team's Senior Design Lead / Senior Content Writer/Senior Motion Lead if you are tied up with other responsibilities, such as client management or involvement in new biz projects.
Team LeadershipBeing the go-to senior creative when the creative leads aren't available.
Inspire and guide fellow creatives to improve their craft and creative thought process, being a secondary mentor.
Responsible for suggesting new workshops or short courses to help fellow team members internally.
Keeping the team in tune with new and/or current design practices, including craft and software.
Regular check-ins to ensure the general health and welfare of the team.
Client/Partners & Agencies ManagementServe as the primary liaison between partner agencies and clients, ensuring effective communication and collaboration.
Consult clients and partner agencies with minimal supervision from the Associate Editorial Director/ Associate Creative Director, providing expert advice and guidance.
Present and rationalize editorial strategies and creative concepts to clients/partners, pitching and justifying ideas effectively.
As required, chair meetings with clients and partner agencies, ensuring productive discussions and outcomes.
Inspire and motivate clients and partner agencies to push creative boundaries and deliver exceptional craft output.
Cultivate and maintain cross-functional relationships with partner agencies and clients to gather the best information and gain traction on strategies and ideas.
Build strong relationships with team members among clients, creating plans to address their business needs and advising on profitable processes.
Schedule regular meetings with clients to ensure satisfaction and act as the point of contact for complaints, escalating issues as appropriate.
Assist the sales team in up-selling or cross-selling services and products, ensuring the company's and clients' adherence to contract terms.
Project Management & CoordinationServe as the primary liaison between partner agencies and clients, ensuring effective communication and collaboration.
Consult clients and partner agencies with minimal supervision from the Associate Editorial Director/ Associate Creative Director, providing expert advice and guidance.
Present and rationalize editorial strategies and creative concepts to clients/partners, pitching and justifying ideas effectively.
As required, chair meetings with clients and partner agencies, ensuring productive discussions and outcomes.
Inspire and motivate clients and partner agencies to push creative boundaries and deliver exceptional craft output.
Cultivate and maintain cross-functional relationships with partner agencies and clients to gather the best information and gain traction on strategies and ideas.
Build strong relationships with team members among clients, creating plans to address their business needs and advising on profitable processes.
Schedule regular meetings with clients to ensure satisfaction and act as the point of contact for complaints, escalating issues as appropriate.
Assist the sales team in up-selling or cross-selling services and products, ensuring the company's and clients' adherence to contract terms.
New Business ConversionDirecting and developing business proposals.
Accountable for new business conversion rate, working closely with the Business Development Team to shape project teams and produce work in a manner that increases the chances of closing the deal - meaning, within reason and context, you are expected to collaborate with your creative leaders to make well-informed decisions to either stick closely to the brief or go against it to give the company the biggest chances of winning the business.
General ResponsibilitiesCollaborate with others - Encourage discourse and critical thinking in collaboration with others.
Ensure effective interdepartmental collaboration.
To adhere to the superior's directions, instructions, & recommendations.
Ensure all works produced are of high quality with little to no errors.
Ensure all projects are submitted promptly, with precise contents and clean format.
Responsibilities Towards The CompanyTo be responsible for the safekeeping and general usage of the Company's assets in employee possession and Company facilities provided.
To be dressed presentably and to maintain professionalism during client meetings.
To uphold C27's brand image at all times, during working and non-working hours, in-office or out-of-office grounds.
Miscellaneous ResponsibilitiesYou constantly observe C27's culture and practices, working to uplift the Company's good name.#J-18808-Ljbffr