Credit Control & Recovery Executive (Female)

Credit Control & Recovery Executive (Female)Assess the customer's background, KYC (Know Your Customer) and the creditworthiness of new and existing customers by analyzing credit reports and payment histories.
Actively pursue overdue accounts to minimize bad debts and improve cash flow.
Regularly review and monitor customer accounts to ensure adherence to agreed payment terms.
Maintain accurate and up-to-date records of customer profile, account, and payment histories.
Identify and escalate high-risk accounts that require closer monitoring or immediate action.
Follow up on outstanding invoices through phone calls, emails, and letters. Ensure timely and accurate invoicing to customers (B2B).
Negotiate payment plans or extensions with customers as necessary.
Implement recovery procedures, including sending reminders, issuing final demands, and taking legal action if required.
Work closely with external debt recovery agencies or legal teams to recover outstanding debts.
Investigate and resolve disputes or discrepancies that may be delaying payments.
Liaise with internal departments (e.g., sales, customer service) to resolve issues and ensure prompt payment.
Qualifications
Minimum Degree in Business, Accounting, Finance or related fields or equivalent.
Minimum 2 years of experience in Credit Control / Credit Collections.
Strong Microsoft Excel Proficiency (especially in Excel).
Possess strong command of English and Bahasa Malaysia, both written and spoken.
Possess effective communication and excellent interpersonal skills.#J-18808-Ljbffr