Be Our Credit Operation & Recovery Officer
As a Collections Specialist, you'll manage overdue loans, contact delinquent customers, and coordinate with agents to recover payments while meeting collection targets. The role requires at least 1 year of relevant experience, strong communication and negotiation skills, and proficiency in MS Office.
Who Are We?
CompAsia is a digital and technology company specializing in end-to-end solutions for certified preowned devices, with a focus on the mobile phone life-cycle value chain, covering Trading, Financing, and Insurance.
What Role Will You Play in Shaping CompAsia's Future?
Manage the collection and recovery of overdue loans and installment accounts to meet set targets, including contacting and securing payments from delinquent accounts.
Collaborate with agents to develop collection action plans and provide monthly defaulting listings and statuses to the respective head.
Prepare settlement details and related letters.
Review receivables tracking and send defaulting lists to agencies.
Perform any other tasks assigned by the superior as needed.
Maintain accurate records of all communications and payments received from delinquent accounts, ensuring timely updates in the system.
What Qualifications and Experience Will You Bring to Excel in This Role?
Minimum 1 year of relevant working experience in the collection/ customer service department.
Computer literate with good interpersonal skills.
Self-motivated and able to communicate well with people of all levels.
Possess strong interpersonal, problem-solving, and analytical skills.
Result oriented with good communication and good negotiation skill.
Advanced MS Office skills (including MS Excel and PowerPoint).
Flexible and able to handle timelines and deadlines.
Strong attention to detail; accuracy in work.#J-18808-Ljbffr