Credit Recovery Officer

At MCM Recoveries, we put people first, doing everything we can to get your money back while still preserving a good relationship with your customer.
Our strategic public relations efforts are fair, but firm-ensuring your reputation is our top priority!
We combine a people-oriented approach with the latest tech-driven solutions to drive results and provide better contact management.
This comprehensive method gets the results you need while preserving customer relationships.
In addition, our network of debt collectors, attorneys, suppliers, and vendors are cherished relationships that allow us to get the job done.
We value each of these relationships, no matter how small or large.The Role You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Ideal ProfileYou have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.You possess excellent interpersonal as well as written and verbal communication skills.You are a strong team player who can manage multiple stakeholdersWhat's on Offer?Work alongside & learn from best in class talentLeadership RoleAttractive Salary & BenefitsUnlimited Commission