Credit Recovery Officer

The Offer Work alongside & learn from best in class talent Leadership Role Attractive Salary & Benefits Unlimited Commission The Job You will be responsible for : Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
The Profile You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong team player who can manage multiple stakeholders The Employer Our client put people first, doing everything we can to get your money back while still preserving a good relationship with your customer.
Their strategic public relations efforts are fair, but firm-ensuring your reputation is our top priority!
They combine a people-oriented approach with the latest tech-driven solutions to drive results and provide better contact management.
This comprehensive method gets the results you need while preserving customer relationships.