CRM Administrator (Intern) - Marketing OperationsIntern
About Publicis Groupe
Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world's third largest communications group. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.
Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients' transformation.
This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.
Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand-led organisation powered by data-driven global Practices and has our clients at the absolute core of our business. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise.
What you'll do:
As a CRM Administrator, you'll work closely with your manager to help design, execute, and manage cross-channel marketing programs on behalf of our clients, working with various technology platforms and vendor partners.
Day-to-day, your role includes:
Executing cross-channel marketing communications on CRM Platform(s) including email, SMS, and Push Notifications.
Performing basic hygiene QC of test cases on outgoing messages.
Collaborating with internal teams to understand audiences & data and plan strategic journey flows.
Ensuring CRM key performance indicators are captured and monitored.
Working in an Agile team that owns integral parts of the system, designing and delivering stable solutions.
Performing ongoing CRM platform administration.
Supporting debugging, monitoring, and control during production, go-live, and post-launch phases.
We're looking for strong, impactful work experience, which typically includes:
Studied in a related field like IT, Data, Creative, or Marketing.
HTML & CSS basics.
Proficient in a technical & digital environment.
Proficient with Microsoft business applications (Word, Excel, PowerPoint).
Detail-oriented, organized, and a multi-tasker.
The ability to work productively as part of an Agile team.
Ability to work independently and collaboratively in a cross-cultural and global environment.
A desire to continually improve.
Willingness to learn and pick up new technologies.
About Digitas
Digitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to achieve ambitious outcomes through ideas that excite, provoke and inspire. Digitas has 3,300 employees across 12 countries and 24 offices, with an extended network via Publicis Media of over 23,500 employees present in more than 100 countries worldwide. To connect with Digitas or learn more, visitwww.digitas.com .#J-18808-Ljbffr